FAQ

The best way to know what kind of treatment you need is through a consultation. At Blume Skin & Body, we offer a large selection of aesthetic and injectable treatments to suit all skin types, ages, and needs. We recognize it can be hard to know what treatment is best for you, so we offer free consultations. This consultation will give us an opportunity to get to know you, take a look at your skin and guide you in the right direction for a treatment plan that will deliver the results you're looking for, as well as answer all your questions about our treatments. Call us today or book your free consultation online.

While a consultation is not required prior to most appointments, we highly recommend it, especially if you will be a new patient with us. You can book your treatment without a consultation if you know what procedure is best.

We do not currently offer any remote or video consultation options. Most of our treatment recommendations are best given when we can see and evaluate you in person.

All pre-paid packages have expiration dates that will be told to patients at the time of purchase. If for some reason the prepaid package of treatments no longer works for you, we can work with patients on an individual case basis to find other treatments to apply that credit to, but packages are non-refundable.

Pre-paid treatments and packages are non-refundable. Products may be returned same day only if they are unopened and unused. Rest assured that we are a results-driven practice and we promise optimal results and high patient satisfaction.*

We have a 48-hour cancellation policy, meaning that all cancellations and rescheduling must be done 48 hours prior to the appointment time. If it is non-working hours, we ask that patients leave us a voicemail, or send an email to skincare@blumeskintreatment.com if they need to cancel their appointment.

Any products that we carry in-office are able to be purchased over the phone and we can ship them to the address provided. Patients are welcome to order products we don't carry in-office through some of our partner brands using the link on the product's page.

Your provider will always give you clear instructions on how to care for your skin post-treatment. Most treatments have little to no downtime, and we always make patients aware of what they can and can't do post-treatment. Our staff and providers are always available through text message, email and phone if you have any questions.

Yes, we accept CareCredit as a form of payment. CareCredit must be used in person and can not be processed over the phone.

Yes, as a medical facility, we accept HSA Cards.

We do not take any form of insurance. If you plan on billing your insurance for out-of-network costs, we can always provide you with a detailed, itemized receipt upon request.